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 OVER 65 YEARS: SERVICE, SELECTION, RELIABILITY 

275 Central 275 Central Alberto Fermani Alberto Fermani Andre Assous Andre Assous Aquatalia by Marvin K. Aquatalia by Marvin K. Ash Ash Attilio Giusti Leombruni Attilio Giusti Leombruni Badgley Mischka Badgley Mischka Bernie Mev Bernie Mev Birkenstock Birkenstock Chelsea Crew Chelsea Crew Chloe Chloe Colors of California Colors of California Converse Women's Converse Women's Cordani Cordani Diane Von Furstenberg Diane Von Furstenberg Dolce Vita Dolce Vita Elli + Tee Elli + Tee Fiorentini + Baker Fiorentini + Baker FitFlop FitFlop FLY London FLY London French Sole French Sole Giuseppe Zanotti Giuseppe Zanotti Havaianas Havaianas Hunter Hunter Hunter for Kids Hunter for Kids J/Slides J/Slides Jack Rogers Jack Rogers Jack Rogers for Kids Jack Rogers for Kids Jacques Levine Jacques Levine Jeffrey Campbell Jeffrey Campbell Jimmy Choo Jimmy Choo Johnston and Murphy Johnston and Murphy Joie Joie Jon Josef Jon Josef K. Jacques K. Jacques Kate Spade Kate Spade Manebi Manebi Melissa Melissa Mephisto Mephisto MICHAEL Michael Kors MICHAEL Michael Kors Minnetonka Minnetonka MZ Wallace Handbags MZ Wallace Handbags Onex for Jildor Onex for Jildor Pajar Pajar Pas de Rouge Pas de Rouge Pedro Garcia Pedro Garcia Pelle Moda Pelle Moda Piero Guidi Handbags Piero Guidi Handbags Pietro Alessandro Handbags Pietro Alessandro Handbags Pour La Victoire Pour La Victoire Rag and Bone Rag and Bone Robert Zur Robert Zur Roberto Festa Roberto Festa Sam Edelman Sam Edelman Saucony Saucony Sebastian Sebastian Sesto Meucci for Jildor Sesto Meucci for Jildor Sixtyseven Sixtyseven Sorel Sorel Sperry Top-Sider Sperry Top-Sider Steve Madden Steve Madden Stuart Weitzman Stuart Weitzman Stuart Weitzman Evening Stuart Weitzman Evening Superga Superga Timberland Timberland Tkees Tkees TOMS TOMS Tory Burch Tory Burch Tory Burch Handbags Tory Burch Handbags Ugg® Australia Ugg® Australia Ugg® Australia for KIDS Ugg® Australia for KIDS Valentino Valentino Vaneli for Jildor Vaneli for Jildor Vince Vince Yosi Samra Yosi Samra

SHIPPING

All in stock items are shipped within 2-3 business days after your order is placed. If an item you order is not in stock you will be notified as soon as possible. Shortly after your order is prepared for shipping you will be notified via e-mail with a UPS tracking number.

Shipping Rates:

  • Standard: Flat Fee of $5.00
  • UPS Ground: Flat Fee of $9.00
  • 3rd Day Select: Flat Fee of $15.00
  • 2nd Day: Flat Fee of $20.00
 WHERE DO I SEND MY RETURN/EXCHANGE?

Jildor Shoes
3580 Oceanside Road
Oceanside, NY 11572

 EVEN THOUGH WE HATE TO SAY NO,
THESE ARE SOME THINGS WE CAN NOT DO.


Guarantee next day delivery.
Cover additional shipping costs incurred when sending
a package abroad.

INTERNATIONAL CUSTOMERS

JildorShoes.com has a new international shipping solution, so you can now ship thousands of your favorite products to international destinations.  Just choose your country and currency at the Internatinal Website link in the upper right hand corner and click "Update country and currency" to shop. We're also happy to announce that your order total will include all costs to get the products directly to your door, so you won't have any additional charges when the product arrives. Once you submit your order, the total is guaranteed at the exchange rate indexed when you placed your order.

 

 

RETURNS

Simply put, if you are not satisfied with your purchase for any reason, you may return it. New unworn merchandise will be refunded in the same manner it was paid for (minus the original shipping charge). If you choose to use the enclosed pre-paid UPS return label a fee of $5 will be deducted from the price of your shoes.

EXCHANGES

Exchanges are part of our simple FREE exchange process. Just request a replacement item on the enclosed return/exchange form and use the FREE
pre-paid UPS return label to send your item(s) back. Exchanges are always subject to availability at the time your return is received and processed. If you are afraid the item you need is going to sell out, you can always place a new order rather than request an exchange during the return process or call us to put the item on hold for you.

 HOW FAST WILL I GET MY ORDER?

Remember to add 2-3 business days processing time in addition to shipping time when calculating expected delivery date. If you need your shoes by a specific date please call toll free 877-569-4880 and we will do our best to accommodate your request. We know you want your shoes as soon as possible and we will make every effort possible to get them to you sooner than you expect. Jildor Shoes ships exclusively via UPS. Typically, orders are shipped in 1-2 business days from date of your order. Our goal is to deliver 100% of our orders in 7 business days or less regardless of where in the U.S. you live, even with UPS Ground service.

LIVE CHAT

We now offer the ability to chat live with us on our site by using the Chat With Us Live link on the header of each page with the exception of the Jildor Blog. Click on that link to initiate the live chat. Our customer service representatives are available to help you with any information or problems you maybe having. The Live Chat customer service hours are Monday - Friday 9AM - 5PM EST. You can also contact us toll-free at
1-877-569-4880.




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