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 OVER 66 YEARS: SERVICE, SELECTION, RELIABILITY 

10 Crosby Derek Lam 275 Central 3.1 Phillip Lim A.S. 98 ATELJE 71 Alberto Fermani Alice + Olivia Andre Assous Aquatalia by Marvin K. Arche Ash Attilio Giusti Leombruni B Brian Atwood Badgley Mischka Belle by Sigerson Morrison Bernardo Bernie Mev Birkenstock Blowfish Brian Atwood Bryan Blake Chelsea Crew Chiara Ferragni Chie Mihara Chinese Laundry Chloe Colors of California Converse Women's Cordani Daino Shoes Diane Von Furstenberg Dolce Vita Donald J. Pliner Dr. Martens Eileen Fisher Elizabeth & James Elli + Tee FLY London Fiorentini + Baker FitFlop French Sole Gastone Lucioli Giuseppe Zanotti Hammitt Handbags Havaianas Hunter Hunter for Kids J/Slides Jack Rogers Jack Rogers for Kids Jacques Levine Jeffrey Campbell Jildor Shoes Jimmy Choo Johnston and Murphy Joie Jon Josef Just for Jildor K. Jacques KIM & ZOZI Kate Spade Kelsi Dagger Klik Lorenzo Masiero Luxury Rebel MICHAEL Michael Kors MZ Wallace Handbags Manebi Marc by Marc Jacobs Maypol Melissa Mephisto Merrell Michael Kors Minnetonka Nylon Onex for Jildor Pajar Pas de Rouge Pedro Garcia Pelle Moda Pour La Victoire Rag and Bone Ramon Tenza Rebecca Minkoff Robert Clergerie Robert Zur Roberto Festa Rollie Sam Edelman Saucony Sebastian Sendra Boots Sesto Meucci for Jildor Sheridan Mia Silvano Sassetti Sixtyseven Sorel Sperry Top-Sider Splendid Steve Madden Steven by Steve Madden Stuart Weitzman Stuart Weitzman Evening Superga TOMS Timberland Tkees Tory Burch Tory Burch Handbags Ugg® Australia Ugg® Australia for KIDS Valentino Vaneli for Jildor Via Spiga Vince Volatile Yosi Samra Zalo

SHIPPING

All in stock items are shipped within 2-3 business days after your order is placed. If an item you order is not in stock you will be notified as soon as possible. Shortly after your order is prepared for shipping you will be notified via e-mail with a UPS tracking number.

Shipping Rates:

  • Standard: Flat Fee of $5.00
  • UPS Ground: Flat Fee of $9.00
  • 3rd Day Select: Flat Fee of $15.00
  • 2nd Day: Flat Fee of $20.00
 WHERE DO I SEND MY RETURN/EXCHANGE?

Jildor Shoes
3580 Oceanside Road
Oceanside, NY 11572

 EVEN THOUGH WE HATE TO SAY NO,
THESE ARE SOME THINGS WE CAN NOT DO.


Guarantee next day delivery.
Cover additional shipping costs incurred when sending
a package abroad.

INTERNATIONAL CUSTOMERS

JildorShoes.com has a new international shipping solution, so you can now ship thousands of your favorite products to international destinations.  Just choose your country and currency at the Internatinal Website link in the upper right hand corner and click "Update country and currency" to shop. We're also happy to announce that your order total will include all costs to get the products directly to your door, so you won't have any additional charges when the product arrives. Once you submit your order, the total is guaranteed at the exchange rate indexed when you placed your order.

 

 

RETURNS

Simply put, if you are not satisfied with your purchase for any reason, you may return it. New unworn merchandise will be refunded in the same manner it was paid for (minus the original shipping charge). If you choose to use the enclosed pre-paid UPS return label a fee of $5 will be deducted from the price of your shoes.

EXCHANGES

Exchanges are part of our simple FREE exchange process. Just request a replacement item on the enclosed return/exchange form and use the FREE
pre-paid UPS return label to send your item(s) back. Exchanges are always subject to availability at the time your return is received and processed. If you are afraid the item you need is going to sell out, you can always place a new order rather than request an exchange during the return process or call us to put the item on hold for you.

 HOW FAST WILL I GET MY ORDER?

Remember to add 2-3 business days processing time in addition to shipping time when calculating expected delivery date. If you need your shoes by a specific date please call toll free 877-569-4880 and we will do our best to accommodate your request. We know you want your shoes as soon as possible and we will make every effort possible to get them to you sooner than you expect. Jildor Shoes ships exclusively via UPS. Typically, orders are shipped in 1-2 business days from date of your order. Our goal is to deliver 100% of our orders in 7 business days or less regardless of where in the U.S. you live, even with UPS Ground service.

LIVE CHAT

We now offer the ability to chat live with us on our site by using the Chat With Us Live link on the header of each page with the exception of the Jildor Blog. Click on that link to initiate the live chat. Our customer service representatives are available to help you with any information or problems you maybe having. The Live Chat customer service hours are Monday - Friday 9AM - 5PM EST. You can also contact us toll-free at
1-877-569-4880.




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